Bomb Party has the best warranty in the industry. Damaged or Defective Products
• Only except as provided in this section, all sales of Bomb Party products are final.
• No refunds or exchanges will be accepted or issued except in the case of a product that is damaged or defective.
• If the stone of a jewelry item falls out within 120 days of receipt, the product shall be deemed damaged or defective and a replacement will be shipped to you of the same item type or similar purchase price.
• If the purchaser of a damaged or defective product would like to obtain a replacement product under this policy, you must contact the Customer Support Department at support@bombparty.com within 120 days of the date of receipt to initiate the return process.
• All instructions provided by customer service personnel must be adhered to in order to receive a replacement product. Any replacement request received more than 120 days after receipt will be denied.
Return Process:
• For certain items, Bomb Party allows photographic evidence of damaged product in lieu of a physical return, providing the below instructions are followed:
• All products to be returned must have a Return Merchandise Authorization (RMA) Number which is obtained by contacting customer support at support@bombparty.com. This RMA Number must be written on each packing slip or order.
• Damaged products should be placed on or next to the invoice or order documentation with both the damaged product, order/invoice # and date purchased clearly visible in the photograph.
• Photograph, along with Party Rep Name and ID # or Customer name address and phone # should be sent to Happinessguarantee@bombparty.com
• Certain damaged items must be returned and received by Corporate before a replacement will be sentt. This includes but is not limited to Stacks and Glambox.
Copyright © 2024 Fallin for Sparkle Bomb Party - All Rights Reserved.
Powered by GoDaddy